All Sales Are Final

All purchases made through Best USA Seeds are considered final. Once an order has been processed and shipped, we generally do not accept cancellations, returns, or refund requests.

By placing an order with us, you agree not to initiate a credit card chargeback or payment dispute without first contacting our customer support team and giving us an opportunity to resolve the issue.

Order Cancellations & Refunds

A refund may only be issued if your order has not yet been shipped and a tracking number has not been provided.

We generally process and ship orders within 24 hours of receiving the order. Because of this, cancellation requests must be submitted promptly.

To request a refund or cancellation, you must contact us at info@bestusaseeds.com within 24 hours of placing your order. Your order must not have been shipped, and you must not have received a tracking number.

Once an order has been shipped or a tracking number has been issued, the order will no longer be eligible for cancellation or a refund under this policy.

For refund or cancellation requests, please include your order number and the email address used when placing the order so that we can locate your purchase and review the request.